Last Updated: November 17, 2025

1. Introduction

Welcome to Michiana Dental Implants (“Company”, “MDI”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about this Privacy Policy or our practices, please contact us at (574) 398-3384.

When you visit www.mdidentalimplants.com (the “Website”), submit information through our forms, or otherwise interact with us online or offline, you trust us with your personal information. We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a form on our Website

  • Request information about dental implants or other services

  • Contact us directly by phone, email, or online

Personal Information Provided by You may include:

  • Name and Contact Data: First and last name, email address, phone number, postal address

  • Communication Data: Information needed to send emails, SMS/text messages, or mail

  • Appointment or Consultation Data: Information about your interest in dental services

3. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Respond to inquiries

  • Process appointment requests

  • Send educational, promotional, and service-related communications

  • Improve user experience and website performance

  • Conduct marketing activities

  • Analyze website and advertising performance

  • Enforce our Terms of Service and comply with legal requirements

4. Email & SMS/Text Messaging (Express Written Consent)

By providing your email address and/or mobile number through our Website, forms, landing pages, or promotional tools, you provide express written consent for Michiana Dental Implants to contact you via:

  • Email

  • SMS/text messages

  • Automated or pre-scheduled messaging systems used for reminders, follow-up, or marketing

Messages may include appointment reminders, service information, educational content, special offers, or promotional updates.

Message and data rates may apply.
Message frequency varies.

You may opt out at any time:

  • Reply STOP to unsubscribe from SMS

  • Click “unsubscribe” in any marketing email

  • Or call us directly at (574) 398-3384

Consent is not required to receive treatment, care, or services.
We do not sell, share, or disclose your mobile number to third parties for marketing or promotional use.

5. Lead Forms, Quizzes & Automated Workflows

When you submit your information through the Website—such as a dental implant quiz, consultation request, pricing guide request, or similar form—you acknowledge that:

  • Your submission may trigger automated email or SMS sequences

  • Your information may sync with secure third-party platforms such as CRMs, email services, marketing automation tools, or scheduling software

  • We use these systems to deliver timely communication, follow-up, and helpful information

All automation is consistent with your communication preferences and applicable laws.

6. Sharing Your Information

We only share your information:

  • With your consent

  • To comply with legal obligations

  • With trusted service providers who help us operate our business (e.g., CRM systems, email/SMS platforms, analytics tools)

  • To protect the rights, safety, and operations of our practice

We do not sell personal data to third parties.

7. Cookies, Pixels & Tracking Technologies

We may use cookies and similar tracking technologies to improve your experience and understand Website usage.

This may include:

  • Google Analytics

  • Other advertising or analytics tools

These tools help us deliver relevant ads and improve the Website. You may adjust your browser settings to refuse cookies or limit tracking.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Fulfill the purposes described in this policy

  • Meet legal, accounting, or reporting requirements

When no longer needed, data is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Opt out of marketing communications

  • Withdraw consent

To exercise these rights, contact us at (574) 398-3384.

10. Do-Not-Track (DNT) Signals

Some browsers offer a Do-Not-Track feature. At this time, we do not respond to DNT signals, but you may adjust your browser settings or cookie preferences.

11. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us at:

Michiana Dental Implants
7130 Heritage Square Dr #420
Granger, IN 46530
Phone: (574) 398-3384